By visiting, using or ordering from Sold Out Entertainments LLC, you expressly agree to be bound by the following terms and conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this web site.

If you break these Terms and Conditions, Sold Out Entertainments LLC reserves the right to prevent your future use of this web site, cancel your order request, and/or take appropriate legal action against you.

As event tickets are purchased in a free and fluctuating Market, ticket prices are subject to change at any time. For up-to-date, current prices, please call or consult our website.

1. All ticket prices are guaranteed at the time an order is placed, and payment is received. Please be aware that all transactions are subject to a 10% booking fee.

100% full payment must be received in order to guarantee a ticket purchase except by the prior agreement of the management of Sold Out Entertainments LLC.

A confirmation receipt will be issued upon full payment.

Tickets are dispatched 3-5 days prior to each event (subject to change). For a more accurate dispatch time please contact our sales team nearer the time of the event. However in some instances tickets are only issued between 12 hours and one (1) week before the event. Whilst every effort is made to deliver the tickets to the appropriate address, there will be on rare occasions situations beyond Sold Out Entertainments's control where it will be necessary for a representative of Sold Out Entertainments to deliver the tickets to the customer immediately prior to the event.

Tickets for some major sporting events or any other event may be available for collection at the Sold Out Entertainments offices in the country the sporting event is being held. The buyer will be informed of this at the time of purchase. It is the responsibility of the buyer to collect tickets from that office. Sold Out Entertainments LLC cannot be held responsible for the non-collection for whatever reason.

2. We reserve the right to security check all orders and may request that proof of your address is sent to us.

Sold Out Entertainments LLC reserves the right to provide ticket upgrades at no extra cost to the client.

Accepted forms of payment are credit/debit card only.

Tickets will be dispatched using Royal Mail Special Delivery for UK and FedEx or DHL International Couriers for overseas deliveries. Should a delivery window not be available local ticket collection points will be allocated for all games.

Sold Out Entertainments LLC will not be responsible for event postponements or event cancellations of any kind. This includes changes in event date, event time, venue change and weather conditions. ALL TICKETS PURCHASED ARE FINAL!! It is the customers responibility to ensure that a match is to be played on the date advertised when purchasing your tickets. Sold Out Entertainments have no control over these changes and cannot be held responsible should the re-arranged date not be convenient to the client.

Because Sold Out Entertainments LLC source tickets for sold out events there will be occasions when the specific location of the ticket is not available, on this rare occasion a Partial Refund will be issued for the difference between the ticket purchased and ticket provided.

Sold Out Entertainments LLC is an independent, privately owned company engaged in the service of finding and providing tickets for admission to any event worldwide.

Sold Out Entertainments LLC is not affiliated with any box office, football club, promoter or agency.

Payments for tickets will be accepted by Sold Out Entertainments with the credit card statement descriptor reading "Event Tickets 0870 803 1239". All payments will be taken in US Dollars and will be subject to the current exchange rates.

We endeavour to supply all group bookings in seats together, where this service is unavailable Sold Out Entertainments LLC cannot be held responsible.

If you have any questions regarding our terms please email us at sales@soldoutentertainments.com

Sold Out Entertainments LLC, the owner and operator of Sold Out Entertainments.com and affiliated websites, reserves the right to change these Terms and Conditions at any time. Posting updated Terms and Conditions on this site will make the new Terms and Conditions effective immediately and binding on all users of this website without exception. Therefore, please check this page of the website periodically for updates.

When purchasing Arsenal, West Ham Utd, Manchester United, Manchester City, Tottenham Hotspurs, Fulham or any other football tickets from Soldoutentertainments.com you are expressly agreeing to return the team/season cards to us no later than 2 business days after you have attended the event. You are also agreeing that should the team cards not arrive back with us in good time to be dispatched to other clients for the following event, your credit/debit card used to purchase the tickets will be charged for the full amount of the all missed game(s). Please note that we would of course waiver this charge should the team cards of been posted in good time and that the delay in us receiving the cards back is a fault of the courier service, as special delivery envelopes are fully traceable online at all times.

Please Note.

5. The Contract

The provision of entertainment packages and related hospitality services by Sold Out Entertainments LLC are expressly conditioned upon the booking terms and conditions set forth below (also referred to as the "contract"). Any terms and conditions proposed by you in addition to, or in conflict with these booking terms and conditions are expressly rejected by Sold Out Entertainments LLC.

1.
These Booking Terms and Conditions shall constitute a binding agreement and contract between you, your company and Sold Out Entertainments LLC. You accept the terms and conditions of this contract when you confirm the requirements of your order in writing, by either a booking form, letter, email, purchase order or facsimile.

2.
Sold Out Entertainments LLC is a registered company in the state of Delaware. This contract shall be governed by the laws of the United States, without regard to conflict of laws of principle. It shall be enforced exclusively in the appropriate court and you specifically agree to accept such jurisdiction and waive any objections to United States jurisdiction over you; if any provisions or portion of a provision is held to be invalid, illegal or enforceable, such provisions will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the validity, legality and enforceability of the remaining provisions shall not be effected or impaired in any way; if any legal proceedings of any nature are brought by Sold Out Entertainments LLC. Because of breach of or to enforce or interpret any of the terms of this contract, Sold Out Entertainments LLC shall be able to recover from you its reasonable solicitor’s fees and other associated costs; this contract, together with the description of services provided by Sold Out Entertainments LLC. On its invoice, constitutes the entire agreement between the parties and replaces and supersedes all agreements, promises or understandings, whether written or oral, and cannot be modified unless in writing and signed by the General Manager of Sold Out Entertainments LLC.

3. CONSEQUENCES OF FAILURE TO PAY
If payment is not received within the time limits in clause 1 above; this will be in breach of the contract by the client entitling Sold Out Entertainments LLC. To treat the contract as at an end, and re-allocate the corporate hospitality facilities, bookings and/or tickets without informing the client. In the case of Sold Out Entertainments LLC. Treating the contract as at an end, Sold Out Entertainments LLC shall be entitled to retain all sums already paid by the client. The balance, if any, of the total booking cost shall become immediately payable by the client to Sold Out Entertainments LLC. This is without prejudice to Sold Out Entertainments LLC. Rights to claim damages from the client in respect of any loss suffered by Sold Out Entertainments LLC.

4. CANCELLATIONS OR VARIATIONS BY THE CLIENT
All Sales are final. Sold Out Entertainments LLC will purchase tickets on-behalf of the customer. When an order is placed we will then make a financial outlay to source the tickets. The request of the refund must be emailed to cs@soldoutentertainments.com. We will view each case on its own personal merits. We normally only refund a maximum of 50% of the price paid in special situations.

5. ALTERATIONS TO ADVERTISED PACKAGES
Every reasonable effort will be made to adhere to the advertised packages and events, but any package may be altered or omitted or dates changed for any cause which Sold Out Entertainments LLC at its absolute discretion, shall consider to be just and reasonable. Sold Out Entertainments LLC has the right to change the prices in force at any time. When such price is more than advertised, the difference must be paid before services are rendered. If Sold Out Entertainments LLC increases the price; the client shall be entitled to cancel the booking by giving written notice to be received by the Sold Out Entertainments LLC within seven (7) days of the announcement of the change. In this event, the client shall be entitled to a full refund of any invoice or part invoice paid. All packages and bookings offered are subject to availability.

6. TAXES AND OTHER CHARGES
You agree to pay all sales tax or any other taxes, stamp duty fees or charges payable by Sold Out Entertainments LLC relating to and/or in connection with the supply of services pursuant to this agreement.

7. PAYMENT OF ADDITIONS OR EXTRAS FOR A CLIENT
All accounts for services and goods provided at any event, which are not included in the inclusive booking cost, are due for payment within seven (7) days of the invoice date.

8. LIABILITY AND INDEMNIFICATION
(a) Sold Out Entertainments LLC makes no warranties, and specifically disclaims any liability for any services provided by third parties; you agree to waive any liability against Sold Out Entertainments LLC for the actions, whether negligent or intentional, of any third parties. Sold Out Entertainments LLC agrees to act only as your agent and you agree to accept all liability associated with the delivery or use of services or goods provided under this contract, you agree to defend and indemnify Sold Out Entertainments LLC against any and all damages, awards, penalties, or other liabilities of any nature whether the result of your intentional acts of negligence, Sold Out Entertainments LLC negligence, or the intentional acts or negligence of third party persons.
(b) In any event, Sold Out Entertainments LLC shall not be liable for death or personal injury suffered by the client or their guests arising out of the booking. The limitations of liability shall also extend to any loss or damage sustained by property or belongings of the client or any guest or for further costs, damages or expenses incurred or suffered by the client arising out of the booking.
(c) Sold Out Entertainments LLC will not be liable for any cancellation of or alteration to the booking or any loss or damage to the client arising out of circumstances beyond its control including but not limited to any act of God, natural disaster or act of terrorism.

9. Once your tickets have been purchased and your payment has been received in full, your tickets are covered by both our ticket delivery, and also our ticket authenticity guarantees. These ticket guarantees cover you for up to 150% of the original ticket price.
Please see the "Our 150% ticket guarantee" page for further details.

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